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Electronic Report Management (ERM) / Computer Output to Laser Disk (COLD)Computer Output to Laser Disk, better known as COLD, is an advanced electronic report management (ERM) system that replaces "greenbar" printed reports and Computer Output to Microfiche (COM) for the storage and retrieval of computer-generated data. Mainframe and mid-range computer-generated reports are automatically processed, indexed, compressed, stored, and made available on your network or the Internet. Multiple users can easily gain access to the same report-based information simultaneously.
An ERM or COLD system from Imaging Solutions, Inc. can ensure that information is now at every users' fingertips and available for searching, sharing, analysis and exporting to other applications.
ERM / COLD is a very useful and responsive answer for those who rely on information for productivity, such as customer service, accounting, call center, and production personnel.
The Return on Investment based on real dollar savings is surprisingly quick for an ERM or COLD project, typically within 6-12 months. After that, the savings go directly to your bottom line. Productivity is significantly enhanced, and profitability is measurably improved.
Data from reports and files can be used in conjunction with report, data mining, and data warehousing software systems to provide integrated management tools to help make the most of your company's information resources.
Imaging Solutions helped a large health insurer publish electronic copies of their explanation of benefit (EOB) forms on their corporate web site. Now their insureds and customer service department can view an online a copy of the EOB that the insured received in the mail. This ERM solution has improved their customer service plus it has reduced their costs as insureds requested that the EOBs no longer be mailed.
COLD and ERM systems from our "Best of Class" business partners, when combined with document imaging, can provide a powerful system that brings both report pages and documents right to the user's screen.
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